MN DOT: Win by the New Rules
Beginning with strategic planning and needs assessment, CTS brought
everyone to the table for intensive change-directed sessions. Acting
as facilitators and coaches, CTS has helped supervisors work cooperatively
to improve organizational communication and fundamentally change
the agency's culture.
"They made a huge contribution to our Strategic Planning efforts by delivering training and showing us ways that we could see the results."
Training:
No-nonsense Needs Assessment
Very thorough consultant search
Highly specialized curricula:
Boiler safety training
Steam equipment engineering
Road maintenance environmental training
Mechanical room maintenance
Math skills improvement
Supervisory assessment training
Administered 360-degree feedback tool
Facilitated group exercises
Individual coaching sessions: "Really, really successful!"
Results:
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